SHIPPING & RETURNS

What are our Shipping Options?

At Three Star Brand, we are committed to delivering your orders promptly and efficiently.

SHIPPING FEES

For local orders, there is a standard shipping fee of $4.30
For orders above $50, free domestic shopping is provided.
Orders usually arrive within 3 - 5 business days

FAQs

How do I know if my order has been placed?

You will receive a confirmation email as soon as your order has been placed.

Will I be able to track my order?

Yes, you are able to track your order. Just contact us and we will provide you with your order number for tracking.

What is our Returns Policy?

Purchases that are faulty or have defects can be exchanged 1-for-1 at our expense, only within 30 days of the purchase.

FAQs

Can I still exchange the product if I ordered it wrongly?

You are still eligible for an exchange if you ordered wrongly. However, you must come down to the store physically to do so. Additionally, please ensure that the item returned is unused and still in it's original packaging.

ADDITIONAL INFO

Take note that orders are processed daily from Monday to Sunday, except on public holidays
If you have further enquiries, please feel free to contact us.